Reprint from American Fastener Journal, January/February 2019

Authors Don Peppers and Martha Rogers wrote in their book Extreme Trust: “When your headlights aren’t on, the best rearview mirror isn’t likely to improve your driving.” Although this quote was likely intended to address the idea that past experience isn’t a guarantee for future success, it also speaks to the idea of operating a business without a strategy. If you don’t have a vision and strategy of where you wish the business to go, it is sort of like driving at night without your headlights on.